Your Guide Through the Chaos
ER Compass is the patient-facing app that keeps patients informed, calm, and confident throughout their emergency room visit — reducing anxiety, preventing elopements, and dramatically improving satisfaction scores.
Three Outcomes That Matter
Reduce Patient Anxiety
Real-time wait time updates, care team introductions, and clear next-step guidance keep patients informed and calm — eliminating the fear of the unknown that drives ER anxiety.
Decrease Elopements
When patients understand their place in the queue and feel seen by their care team, they stay. ER Compass helps hospitals meaningfully reduce elopement rates.
Increase Satisfaction Scores
Informed patients are satisfied patients. ER Compass consistently drives HCAHPS improvements and delivers measurable gains in patient experience metrics.
Three Steps to a Better ER Experience
Check In & Connect
Patients scan a QR code or receive a text link upon arrival. ER Compass instantly loads on their phone — no app download required.
Stay Informed
Live wait time updates, care team introductions, educational content about their condition, and wayfinding keep patients engaged and reassured throughout their visit.
Leave with Confidence
Discharge instructions, follow-up scheduling, and post-visit resources ensure patients leave informed, satisfied, and ready for recovery.
Ready to Transform Your ER Experience?
Join emergency departments across the country using ER Compass to improve outcomes, reduce elopements, and boost patient satisfaction scores.
Request a Demo